InsightBots.

CapeStart’s InsightBot is an AI assistant that instantly answers technical questions from your company’s documentation, so your support and service teams don’t have to waste time searching through manuals.

• It’s like a virtual technician – trained on your technical documents—that gives your team instant answers to anything from error codes to setup instructions.
• It’s a Retrieval-Augmented AI that pulls accurate, context-aware answers from your manuals, SOPs, and documentation – essentially your internal expert, always available.
  
• It’s an AI that knows your documentation inside out and gives your team instant, accurate answers whenever they need them.

InsightBots will boost efficiency, reducing operational costs by automating repetitive tasks and meeting the growing demand for self-service support. Our custom solutions give users instant access to extensive information on their products, services, and internal procedures, minimizing the need for human intervention while enhancing the user’s experience.

• No Data Sharing – Your data stays with you. We do not store, share, or transmit your content.
• No Access Control or Security Features – You maintain full control. Security implementation is managed on your end, giving you the freedom to choose your own protocols.
• Not offered as a SaaS (Software as a Service) – Our chatbots are delivered as self-hosted solutions, giving you complete ownership, no dependency on third-party cloud platforms.