Network Administrator

Network Administrator, Full Time

Join CapeStart. Make an Impact.

From software development to service management solutions, that’s what “CapeStars” do. The world's brightest technology minds come to CapeStart to research and develop technology and solutions that impacts a number of businesses around the world. We serve a large portfolio of customers in the U.S. ranging from but not limited to industries like Telecom, Marketing, Pharmaceuticals and Data analytics. We enable our clients to outpace the competition and stay ahead of the innovation curve. Using our unique, streamlined software development process - CA.P.E. - Customer Analysis, Plan and Execute, we are able to deliver high quality solutions on time and on budget with minimal specifications. We have the deep technological expertise, proven track record and unique methodology to build products successfully.

We are cool, enthusiastic and fun-loving professionals with teams in the U.S. and in Nagercoil, India. Our founder  Gaugarin Oliver hails from Kanyakumari district and is now a U.S. entrepreneur who has successfully managed to take three startup companies and two new business initiatives to market. Gaugarin has overcome the challenges of running operations in a small town like Nagercoil and has blended the U.S. standards with native talents for a successful company. Gaugarin was the founder of RedEgg (now part of Nasdaq’s 250 plus operations in Nagercoil). Besides being the Chairman at CapeStart, Gaugarin is also the CEO of FullIntel, Former President at TIE-Boston and Chairman of OliverG Foundation. He was also the VP - Global Head of PR Services at NASDAQ and Thomson Reuters.

CapeStart is proud to be an equal opportunity workplace offering employment regardless of race, color, ancestry, religion, sex, sexual orientation, age, marital status, disability or gender identity.  CapeStart is already about 150 employees strong and looking for qualified people to join us in our path to becoming a 1,000 employee organization.

We have immediate openings for full-time midlevel (2 plus years experience) & senior level (5 plus years experience) Network Administrator. The successful candidate should be an over-achiever looking for an opportunity to build on existing technologies and help integrate new ones. Join us and be part of a diverse and global team of researchers and developers.

"Cultivate your expertise and collaborate with some of the world's top business and technology professionals to make an impact."

This position requires demonstrable hands-on PC hardware, software and O/S support experience (including installation, configuration and troubleshooting) with exposure to a wide variety of products, issues and customer types. You will be the main point of contact for individuals reporting or highlighting issues with systems or equipment, with Hands-on experience supporting LAN wiring, UNIX, Linux and Macintosh platforms.

Basic Qualification:

Bachelors / Masters Degree in Computer Science/Engineering and 2+/5+ years experience

What we're looking for:

  • 2+/5+ years IT support/Network Admin experience (Windows/Linux/Mac, PCs, network etc)
  • Previous experience in which high levels of initiative, judgment, and tact have been demonstrated.
  • In addition, you will need a proven ability to operate in extreme high pressure situations, successfully handle multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.
  • Must be willing to work in a fast paced and growing global environment.
  • Ability to develop clear, concise documentation.
  • Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle.
  • Superior technical aptitude, written and oral communications skills and experience and the ability to deal effectively with people at different levels and in different situations.

Technical Qualifications:

  • An advanced understanding of technical issues, both hardware and software.
  • Active Directory and Windows Server administration. Windows 7 and 10 system support.
  • A broad understanding of networking technologies both wired and wireless, port level troubleshooting of Cisco switches, routers, firewalls, data cabling knowledge and ability to set up servers, virtual machines and active directories
  • A good understanding of VoIP technologies.
  • Experiences in installation and configuration of Windows 7, 10 or Linux/Unix or Mac OS X in enterprise environment, as well as the support experience and knowledge of MS Office 2013 or 2016. MCP / RHCE / CCNA level knowledge on client OS is preferred.
  • Basic knowledge of LAN/WAN (Ethernet・TCP/IP etc.) and related experience (mandatory). CCNA-level knowledge is preferred.
  • Leader experience of 3-5 members, and experience of technical escalation point or mentor.
  • Effective communication skills via phone and email in English are mandatory.
  • Business Level English Skills

Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run.

As a company, we’re committed to giving back to the communities we live in. In joining our team, you'll relish a competitive salary, great benefits, a creative and comfortable work environment, and the exciting opportunity to be part of a fast-paced and growing company.

And that’s not all. We also have comprehensive fun perks like:

  • Full time access to our fitness centre
  • Endless company sponsored events and tournaments

Check out our business page on Facebook and stay up-to-date. To know about us in detail, visit our website capestart.com

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